headsandtailsdoggrooming.com

Salon Policies

Extra charges
· Difficult animals. We reserve the right to refuse to groom dogs that we consider

dangerous to ourselves and/ or other animals in the salon. The owner will be required to

pick the animal up immediately.
· Special baths. Ex. Medicated, flea baths, deskunking, etc…………..
· Dematting or brushing of neglected coats. We reserve the right to shave the animal

should we feel it is in the dogs best interests, although we make every effort to contact

the owner before doing so.

Payment is expected when services are completed.

There will be an extra charge for client's that do not give us 24 hours notice when canceling

an appointment and after 3 times that client will be required to pay in advance.
Tips are always welcome.

Domino's Plaza

7787 Oswego Rd.

Liverpool, NY 13090

appointments@headsandtailsdoggrooming.com

622-4331

Tuesday, Friday………...9:00am till 5:00pm
Wednesday, Thursday...7:00am till 5:00pm
Saturday………………....9:00am till 3:00pm
Closed Sundays and Mondays

Grooming and Private consultations by appointment only.

We will always strive to make your dog look the way you ask. Although this is not always

possible, we will do what is best, in our opinion, to make your dog comfortable and healthy.

A grooming consists of:
· Haircut and /or brush out
· Toenails trimmed and filed
· Ears plucked of hair and cleaned
· Cleansing bath and/ or conditioning

Dogs are washed and dried by hand. We feel this gives a longer lasting, crisper looking haircut.

Grooming fees are charged hourly. Fees depend roughly on the amount of time that is

needed to groom your dog as well as whether or not one or more people are necessary to

handle your pet.